Inside Milestone’s Bet on Artificial Intelligence: Data as the New Oil
LAS VEGAS — Milestone Systems is rebuilding for the artificial intelligence (AI) era. Security Sales & Integration attended the company’s inaugural Milestone Xperience Days event in North America in early June, where two of the company’s leaders expounded in detail on their vision: vice president of Americas Tim Palmquist and chief technology officer Andrew Burnett. Their messages converged to form a compelling synthesis: Milestone wants to modernize its platform, keep humans at the center of automation and turn retained video into long-term value, all while leaning into an open partner network that’s refreshingly different from the “we should own it all” mentality we sometimes see in the tech space. Milestone is certainly not a new name — its heritage stretches back 28 years. What’s different now is the architecture underneath the products and the conviction that video data — once routinely discarded — has become one of the industry’s most valuable ass...