DEFENDER Managed Services Platform from ADRM Provides Proactive Managed Services

WOBURN, Mass.—Advanced Data Risk Management (ADRM), a provider of data-driven risk management solutions, has announced the launch of its DEFENDER Managed Services Platform.

The DEFENDER platform is currently in use across ADRM’s managed services client sites, improving, overseeing, and maintaining the reliability of their security systems.

“DEFENDER is a significant differentiator for ADRM in the managed services space. This powerful platform provides valuable insights into the health of our clients’ environment and equips users to take proactive measures to ensure all systems and components are optimized,” states Dan O’Neill, president and CEO of ADRM. “DEFENDER’s chief architect is Matt Isgur, who was responsible for Massachusetts Institute of Technology’s electronic security systems for 15 years. He is supported by ADRM’s diverse team who are experts in IT, systems engineering, security operations, emergency management, system integration and managed services.”

DEFENDER Managed Services Enhances Network Performance

As a managed services provider, ADRM points out that it has the critical task of managing and optimizing the IT infrastructure, software systems, and edge devices for a variety of clients on a global scale. The DEFENDER Managed Services platform helps to ensure the seamless operation of integrated electronic security systems, including video management, access control, intrusion detection, key control, and visitor management systems.

The suburban Boston company boasts the DEFENDER Managed Services platform marks a significant advancement in the managed services space. This platform provides a comprehensive view of the security environment’s performance and health, delivering real-time events, metrics, and alerts. This functionality the company continues, allows for proactive management of system components, predicts issues, mitigates risk, and it enhances the robustness and resiliency of networks and systems.

The DEFENDER Managed Services platform also manages abstract components, such as system licenses, support agreements, software packages, inventory, maintenance tasks, projects, proposals, meeting notes, and support tickets, facilitating streamlined access to pivotal information for both the ADRM Team and clients. DEFENDER also tracks installation projects and scores vendor, software, and product performance worldwide!

“Managing data from various sources can be a significant challenge. It is essential to transform complexity into clear, actionable insights, and this is where DEFENDER excels, by utilizing proprietary algorithms to spot trends and address system health proactively,” adds Isgur.

“DEFENDER is more than a monitoring tool; it is an essential hub for all components of a security infrastructure.”

 

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